Terms and Conditions

1. The Service

CoCoTV provides access to an IPTV (Internet Protocol Television) streaming service that delivers live television channels, video-on-demand content, and catch-up TV over the internet (“the Service”). The Service requires a stable internet connection and a compatible device.

We are not a broadcaster. We act as a reseller providing access to streaming content delivered over internet protocols. Content availability may vary and is subject to change without notice.

2. Account Registration

To access the Service, you must provide a valid email address and create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying us immediately if you suspect unauthorised access

You must be at least 18 years old to subscribe. By registering, you confirm that the information you provide is accurate and up to date.

3. Subscription Plans and Payment

Subscriptions are available on monthly, quarterly, 6-month, and annual plans. Prices are displayed on our pricing page and are in GBP unless otherwise stated.

• Payment is due at the time of purchase. Access is granted once payment is confirmed.
• Recurring subscriptions — if you opt for automatic renewal, your chosen payment method will be charged at the start of each new period.
• Pricing changes — we reserve the right to change subscription prices. You will be notified at least 14 days before any price change affects your renewal.
• Taxes — prices may be subject to applicable taxes depending on your location.

4. Acceptable Use

Your subscription is for personal, non-commercial use only. You must not:

• Share your credentials with others outside your household
• Resell, sublicense, or distribute access to the Service
• Use the Service for any commercial broadcast or public viewing purpose
• Attempt to bypass, hack, or interfere with the streaming infrastructure
• Use automated tools to scrape or download content

Breach of these terms may result in immediate account suspension without refund.

5. Number of Connections

Your subscription permits the number of simultaneous connections specified in your chosen plan. Exceeding this limit may result in connection interruptions or account suspension.

6. Service Availability

We aim to maintain continuous access to the Service but do not guarantee 100% uptime. The Service may be interrupted by:

• Scheduled maintenance (we will endeavour to provide advance notice)
• Upstream provider outages beyond our control
• Your internet connection quality or speed

We recommend a minimum of 10 Mbps for HD streaming and 25 Mbps for 4K content. Buffering or quality issues caused by your internet connection are outside our responsibility.

7. Content and Intellectual Property

All content available through the Service is owned by its respective rights holders. CoCoTV does not claim ownership of any streamed content. Your access to content is provided on a streaming basis only — you do not acquire any ownership rights to the content.

8. Account Suspension and Termination

We reserve the right to suspend or terminate your account immediately if:

• You breach these Terms and Conditions
• Payment is not received for a renewal period
• We reasonably suspect fraudulent activity

You may cancel your subscription at any time by contacting our support team. Cancellation will take effect at the end of the current billing period. No refunds are issued for unused portions of a subscription period (see our Refund Policy).

9. Limitation of Liability

To the maximum extent permitted by law, CoCoTV shall not be liable for:

• Loss of content or data
• Service interruptions or downtime
• Indirect, incidental, or consequential losses arising from use of the Service

Our total liability to you shall not exceed the amount you paid for your current subscription period.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. We will notify you of significant changes by email.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For questions about these Terms, please contact our support team.